Refund + Exchange Policy

✨ What is your refund policy?

Due to the custom, handmade nature of each piece, all sales are final. Please take care when placing your order and double-check your details. 

✨ Can I exchange my item?

At this time, we do not accept exchanges. Each item is crafted specifically for you, so please be sure of your size, color preferences, and selections before confirming your order.

✨ My item broke shortly after I received it - can you replace it?

I completely understand how disappointing that can be. However, once an item has been shipped or tied, it is no longer within our care. All items are handcrafted with attention and sacred energy, and the materials + time used in each order cannot be replaced.

If your strand breaks, consider the spiritual meaning - some believe a broken strand can signal release, growth, or transformation. Should you wish to adorn yourself again, a new order will need to be placed.