Refund Policy

Order Processing

Processing times may vary depending on the availability of the items ordered. For premade products, the processing time is 3-5 business days. Otherwise, for our handmade/customized orders, processing times are 8-10 days (Monday-Friday), which do not include weekends. If you do both premade and homemade, we will do our best to ship the products together. 

Shipping USPS shipping typically takes 2-4 business days once the order is shipped. When the product is shipped there is a tracking number that is automatically generated. After it is shipped, any questions about package location will need to be directed to USPS. Because signatures are not required for deliveries, it is imperative that you ensure the package is being sent to a secure address. If your package is damaged due to or during shipping, package will be replaced. If your package is lost, we will do all we can to make sure you receive your package. 

Be You Wellness, LLC is not responsible for any mistakes made by USPS or responsible for any lost or stolen packages. Shipping labels are printed directly from information that you, as the customer, has provided. Please reach out if this occurs.

Refund/Exchanges

Due to the hygiene and the nature of our products, there are no refunds or exchanges once the item is sent. 

Please be sure to measure your waist correctly sis, orders cannot be sent back for resizing.